You can return the product you bought for any reason as long as it is returned within 14 calendar days.
RETURN PROCESS:
If you wish to change your product with another then please contact us via email at info@historia.gr or by phone at 2723 023735. After contacting us, you will send the product to us and we will send you another of your choice.
Please note that shipping costs in this case are borne by the customer.
Very important to know about returns:In order for the return to be accepted, the product must be in excellent condition and nothing must be missing from its packaging (cards, etc.) as well as the proof of purchase must be included in the package.
Until the product reaches us is at your own risk, so it is important to ensure its safe transport to avoid any damage and therefore inability to return it.
Caution:In case the product reaches you damaged, please inform us immediately within the same day.
Non-refundable products: For hygiene reasons you can not return the earrings.
FORM OF EXERCISE OF WITHDRAWAL
The consumer has the right to withdraw from this contract within 14 working days without mentioning the reason.
The right of withdrawal starts from the moment the consumer acquires the physical possession of the goods.
If the consumer has not received this form, the withdrawal period begins when the consumer receives this form.
If the consumer has not received all the necessary information, the withdrawal period begins when the consumer receives this information.
In order to exercise the right of withdrawal, the consumer notifies the company according to the name and address listed below and using a fixed medium (eg written letter, e-mail). The consumer can use this form without being required.
It is recommended to the consumer to facilitate the exercise of the right of withdrawal to complete and send together with the returned product and this form.
If he exercises the right of withdrawal, the consumer bears the shipping costs of returning the product.
In addition to the right of withdrawal, national contract law rules may provide for further consumer rights, e.g. termination of the contract in case of failure to provide information.
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply in the following cases
– for hygiene reasons for the earrings.
– the supply of goods manufactured to the specifications of the consumer or clearly personalized
Returns process
In order for the return to be accepted, the product must be in excellent condition and nothing must be missing from its packaging (cards, etc.) as well as the proof of purchase must be included in the package.
Until the product reaches us is at your own risk, so it is important to ensure its safe transport to avoid any damage and therefore inability to return it.
Caution: In case the product reaches you damaged, please inform us immediately within the same day.
