WHO WE ARE
The address of our website is: https://historia.gr.
The protection of your personal data is important to us!
1.A few words about the Company’s Website
www.historia.gr is the website of the Company, where the online store of exhibition and sale of products of the Company is located.
Through the website www.historia.gr, you can access a range of products provided by the Company, such as:
Accessories – Bags
2.What is personal data
The term “personal data” refers to information of individuals, such as name, postal address, e-mail address, contact telephone, etc., which identify or may identify you, hereinafter referred to as “Personal Data or Data”.
3.What is Personal Data Processing
Any operation or sequence of operations performed with or without the use of automated means, on personal data or on personal data sets, such as collection, registration, organization, structure, storage, adaptation or modification, retrieval , the search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
4.It is mandatory to provide your Data
The mandatory or optional nature of the Data assignment is indicated by an asterisk (*) next to the personal data of a mandatory nature.
If you refuse to provide the information that is marked as mandatory on the Websites, it will be impossible to achieve the main purpose of collecting the specific Data, and it may, for example, make it impossible for the Company to fulfill the sales contract available on the Website. Place.
The provision of additional Data to the Company, in addition to those that are marked as mandatory, is optional and does not have consequences for the main purposes of data collection, but their provision serves to optimize the quality of services provided.
5.What Data do we collect?
The Company collects (1) registration data, during your registration or during your registration in a Company Service, (2) public data and publications that you disclose through the Company Services, (3) data that you have provided on social media to disclose to the Company, (4) activity data when you gain access to and interact with a service of the Company. Specifically, the Company collects the following types of data from and for you:
Registration data, ie the information you submit to register for a Company Service, for example to create an account, receive a newsletter or take part in a contest. The information entered may include, for example, first name, last name, email address, sheet, country, zip code and date of birth.
Public data and posts that consist of comments or content that you post on the Company Services and your personal data that accompanies such posts or content, which may include your nickname, username, comments, likes, status , profile information and photo. Public information and posts are always public, which means they are available to everyone and can appear in search results on external search engines.
Activity data. When you access and interact with the Company Services, we may collect specific information about these visits. For example, to enable you to connect to the Company Services, our servers receive and record information about your computer, device, and browser, including, if necessary, your IP address, browser type, and other information. software or hardware.If you access the Company’s services from a mobile or other device, we may collect a unique device ID assigned to that device, geolocation data, or other transaction data for that device. We may also collect cookies and other tracking technologies (such as browser cookies, pixels, beacons, etc.). These technologies can be used to collect and store information about your use of the Company Services, such as the pages you have visited,the content you have seen, the search queries you have submitted and the ads you have seen. For more information, see our Cookies Policy below.
Information from other sources. We may supplement the information we collect with information from other sources, such as publicly available information about your online and offline activity through social media services and commercially available sources.
We do not collect:
Sensitive information: we ask that you do not send or disclose sensitive personal information (such as social security numbers, information about racial or ethnic origin, political views, religion or other beliefs, health, criminal background or involvement in trade unions) in or through the Services of the Company or otherwise.
3) Functionality cookies
These cookies “memorize” your preferences when you browse our site, so we can recommend the right products based on your needs. With these cookies you enjoy a personalized version of the website so you can find what you are looking for much easier.
6. How we use your Data
We want to offer you the best possible shopping experience. To achieve this it is necessary to obtain a complete picture of you, combining the Data we have collected. We then use your Data to offer you offers for products and services that you may be interested in.
Legislation for the protection of personal data allows us to do the above in the context of our legitimate interest and the need to understand our customers in order to provide them with a high level of service.
Of course, if you ever want to change the way we use your Data, you will find details in sections 14 & amp; 15 “What are your rights” and “How you can exercise your rights” below.
Remember, if you choose not to share the Data with us or to refuse certain communication rights, we may not be able to provide some of the services you have requested. For example, if you asked us to let you know when a product is available, we may not be able to help you if you have withdrawn your general consent to receive updates from us.
Finally, we know that the processing of your Data is carried out either by the specially authorized personnel of the Company, or through computer systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to the confidentiality and protection of Your Data performs tasks that are necessary to achieve the goals that are strictly related to the use of our Website, its services and the sale of products. Information on this can be found below in section 9 “Who are the recipients of your Data? How your Data is communicated “.
Below you will find details on how we use your Data and why:
To provide information about the Website and the services you request
Product Orders: The Company processes your Data in order to fulfill its contractual relationship, to process product ordering, to provide customer service, to comply with legal obligations, to oppose, raise or enforce legal requirements.If we do not collect your Data upon completion of the order, we will not be able to process your order and comply with our legal obligations. Your Data may need to be transferred to third parties for the supply or delivery of the product or service you have ordered. In addition, we may retain your Data for a reasonable period of time in order to meet our contractual obligations, such as product returns, as required by law.
Creating a User Account: The Company processes your Data in order to provide you with the account functions and to facilitate the conclusion of the purchase of products.
Contact: The Company uses your Data to respond to your requests / inquiries, refund requests and / or complaints. The information you share with us, enables us to manage your requests and respond to you in the best possible way.We may also maintain a record of your inquiries / requests to us in order to better respond to any future communication. We do this based on our contractual obligations to you, our legal obligations and our legitimate interests in order to provide you with the best possible service and to be able to improve our services based on your personal experience.
Sometimes, we will need to share your Data with a third party that provides a service (such as courier delivery). Without sharing your personal information, we would not be able to satisfy your request. Here is more information about how we share personal data with third parties.
For the disclosure of information about our products, services and events, as well as for other promotional purposes
Sending a newsletter / offers: With your consent, we will use your personal data, preferences and transaction details to inform you via e-mail, internet, telephone and / or social media about products and services, including personalized / personalized offers, discounts, etc. Of course you have the option to revoke this consent at any time.
Web push notifications:Depending on your navigation, you may receive notifications about our offers, news, your favorites list and your shopping cart, having previously given your consent. Of course you can revoke this consent at any time.
Participation in Competitions: The Company processes your Data, in case you agree to participate in competitions that it conducts, to notify you if you are a winner of the competition and to deliver your gift.
For the operation, improvement and maintenance of our business, products and services
Development and improvement of systems and services for the products we provide. We do this based on our legitimate business interests.
We want to offer you offers and suggestions that are more relevant to your interests. To help us form a better and more general understanding of you as a customer, we combine your personal data gathered throughout our relationship, for example your shopping history.To this end, we also combine the Data we collect directly from you with Data we receive from third parties to whom you have given your consent to transfer this data to us. For example, combining this data will help us tailor your experience and decide what inspiration or content to share with you. We also use anonymous customer history data to track trends in different parts of the country.
To show you the most interesting content on our Website, we will use the Data we hold about your favorite products. This is done based on your consent to receive notifications and your consent to place cookies on your device. For example, we may display a list of recently viewed products or offer recommendations based on your shopping history and any other data you may have shared with us.
Protect your account from fraud and other illegal activities: This includes using your Data to maintain, update and protect your account. We also monitor browsing activity with us to quickly identify and resolve any issues and protect the integrity of our website. All of the above are part of our legitimate interest. For example, we check your password when you log in and use automated IP address tracking to detect potential false logins from unexpected locations.
Processing payments and preventing fraudulent transactions: We do this based on our legitimate business interests. This also helps protect our customers from fraud.
For our compliance with our obligations arising from the law
In order to comply with our contractual or legal obligations to exchange data with law enforcement. For example, following a court decision to exchange data with judicial services.
To send you communications required by law or necessary to inform you of changes in the services we provide. For example, updates on these privacy notices, product recall notices, and legally required information about your orders. These service messages will not contain promotional content and do not require prior consent when sent by email or text message (SMS). If we do not use your personal data for these purposes, we will not be able to comply with our legal obligations.
7.For what purpose do we process your Data?
We collect your Data for the purposes of the provided products of our Company and especially for:
a) the management of the sale of our products, e.g. your communication and information about the availability of products and the progress of your order, the execution of your order, the shipment of products, the realization of returns and the provision of guarantees.
b) compliance with the obligations imposed by the current legislation e.g. tax legislation, e-commerce directive,
c) controlling, improving and adapting to preferences and choices about our products;
e) our customer satisfaction research, the promotion of our products and / or services, the sending of newsletters for our products and / or services.
8.What is the legal basis for the processing of your Data by the Company?
Data protection law defines a number of reasons why a company may collect and process your personal data, including: the terms of our contractual relationship
your consent, where required. For example when you choose to receive a newsletter. When collecting your personal data, we will always inform you what data is necessary in relation to a particular service.
the Company’s obligations arising from the law (eg tax legislation, e-commerce legislation, etc.)
the legal interest of our Company. In certain cases, we collect your Data in a way that is reasonably expected as part of the operation of our business and that does not substantially affect your rights, freedoms or interests. For example:
– We will use your shopping history to send you or make personalized offers.
– We also combine the customer history of multiple customers to identify trends and ensure that we can keep up with market demand or develop new products / services.
9.Who are the recipients of your Data – How is your Data communicated?
Access to your Data is the absolutely necessary staff of the Company, which is committed to maintaining confidentiality and our partner companies or third party service providers, who process your Data as Processors on our behalf and in accordance with our orders.
Data Disclosure by the Company
The Company shares your Data with:
Third party service providers that process personal data on behalf of the Company, for example (indicatively mentioned) for the processing of credit cards and payments, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of its promotional activities brand and products, Google, Facebook, and management of certain services and components. When we use third party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.
To other third parties when you yourself have given your consent
Notification from you
When you use certain social media items on our Website, you may create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with the Company. We encourage you to use the tools we provide to manage your use of the Company’s social media in order to control the information you make available through the Company’s social media data.
The following is the policy we apply to those with whom we share your Data in accordance with the above:
We provide only the information needed to perform their specific services.
They may use your Data only for the exact purposes set forth in our contract with them.
We work closely with them to ensure that your privacy is respected and protected at all times.
If we stop using their services, any of the data you hold will be deleted or made anonymous.
To enhance your customer experience on our Website, we use the following companies, which will process your Personal Data as part of their contracts with us:
Mailchimp, Elta Door-Door, ACS courier, Google, Twitter, Instagram,Facebook, YouTube, Yahoo, Papaki.
For more information regarding the disclosure of your Data to third parties, please contact the Data Protection Officer of our Company at 13 Ioulietas Adam, Trikala, Greece, tel. 2431035026 or at the e-mail firstname.lastname@example.org
10.How do we ensure that Editors respect your Data?
The Executors on our behalf have agreed and committed contractually with the Company:
to maintain confidentiality,
not to send your Data to third parties without the permission of the Company,
take appropriate security measures,
comply with the legal framework for the protection of personal data and in particular Regulation 979/2016 / EU (otherwise GDPR).
11.International Data Transfer
We take steps to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not provide an adequate level of protection. We use various measures to ensure that your Personal Data transferred to these countries enjoys adequate protection in accordance with data protection rules. These include signing the Contractual Clauses, certifying that the recipient has adopted or complied with European binding rules the Privacy Shield between EU-US and Switzerland – USA.
12.How long do we keep your Data?
Some examples of customer data retention periods:
When you place an order, we will retain the personal information you have given us for five years so that we can comply with our legal and contractual obligations.
Your statement of consent for sending a newsletter is kept for as long as a newsletter is sent to you by the Company and in any case not more than six months from the cessation of sending it.
13.Is your Data secure?
We are committed to safeguarding your Personal Data.
Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to secure and protect your Data from any form of accidental or improper processing. We use the most modern and advanced methods, to ensure maximum safety.
The website www.historia.gr uses the TLS protocol, for secure online commercial transactions. This encrypts all the Data you provide, including your credit card number, name and address, so that it can not be decrypted or changed while on the Internet.
Additionally, the information used to identify you as an account user is twofold: the Password and the Personal Security Code (Password). Each time you enter your details, you are given access to your personal account.This process is achieved securely through encryption during their transfer to the Internet and the servers of the Company. By the same token, you are allowed to change your Personal Security Password as often as you wish. After entering the desired code, the new code is coded and stored in the Company’s systems. For this reason, you are the only one who knows your password and you are solely responsible for maintaining the confidentiality of the password by third parties.
These measures shall be reviewed and amended as necessary.
14.What are your rights?
You have the right to access your personal data.
This means that you have the right to be informed by us if we process your Data. If we process your Data you can ask to be informed about the purpose of processing, the type of your Data we hold, who we give it to, how long we store it, if automated decisions are made, but also about your other rights, such as correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.
You have the right to correct inaccurate personal data.
If you find that your Data is incorrect, you can ask us to correct it (eg name correction or change of address notification).
You have the right to delete / forget.
You can ask us to delete your data if it is no longer necessary for the above mentioned processing purposes or you wish to revoke your consent in case this is the only legal basis.
You have the right to portability of your Data.
You can ask us to receive in readable form the Data you have provided or ask us to pass it on to another processor.
You have the right to restrict processing.
You can ask us to restrict the processing of your Data for as long as your processing objections are pending.
You have the right to object and withdraw your consent to the processing of your Data.
You may object to the processing of your Data and we will stop the processing of your Data unless there are other compelling and legitimate reasons prevailing over your right. If you have given your consent to the collection, processing and use of your personal data, you may revoke your consent at any time with a future effect.
Choosing not to receive Marketing Communications.
You can choose not to receive marketing communications of the Company by contacting us at email@example.com. You can also choose not to receive marketing communications by changing your email entries by clicking the delete link or following the instructions in the message.
In case we rely on our legitimate interest.
In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your personal situation. We must then do so if we do not believe we have a legitimate compelling reason to continue processing your Personal Data.
15.How can you exercise your rights?
In order to exercise your rights, you can submit a relevant request to the Data Protection Officer at her e-mail address (firstname.lastname@example.org) entitled “Exercise of Right” and we will take care to examine it and answer you as soon as possible.
Exceptionally:If you wish to correct your Data in your user account, you can log in to it and make any correction / change without the need to submit a Request.
If you wish to withdraw your consent to send a newsletter (newsletter) you can follow the instructions in the email at the bottom of each newsletter.
If you wish not to receive web push notifications from the Company you can disable the option from your browser setting.
16.When do we respond to your requests?
We respond to your requests free of charge without delay, and in any case within (1) one month from the time we receive your request. However, if your Request is complex or there is a large number of your Requests we will inform you within the month if we need to receive an extension of another (2) two months within which we will respond to you.
If your Requests are manifestly unfounded or excessive, in particular due to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refusing to follow up on the Request.
17.What is the applicable law when we process your Data?
Applicable Law is the Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.
The competent courts for any disputes arising related to your Data are the Courts of Athens.
18.Where can you go if we violate the applicable law for the protection of your Personal Data?
You have the right to submit a complaint to the Personal Data Protection Authority (postal address 1-3 Kifissias, PC 115 23, Athens, tel. 210. 6475600, e-mail address email@example.com ), if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data.
19.How will you be notified of any changes to this Policy?
20.Questions and Comments?
Data Protection Officer (Data Protection Officer) at the address Trion Navarchon Square 24001, Pylos, Greece.